Reliability Issues?

  • The BottleCru web app runs reliably on most modern browsers. If any issues are encountered, usually logging out and clearing the browser cache will fix the problem. (see tips below)
    • To clear cache on Safari, go to Settings > Safari > Clear History and Data.
    • To clear cache on Chrome, go to Settings > Privacy and Security > Clear browsing data.
    • To clear cache on Firefox, go to Settings > Privacy and Security > Clear data.
  • The Camera function may require you to adjust camera permissions settings. On Safari go to Settings > Camera > Safari and enable it.
  • On the iPhone if you have a bookmark/shortcut to the app on your home page, this may cause cache clearing to not work. In this case, please try deleting that bookmark, re-launch the app, then re-create the bookmark.
  • If clearing the cache doesn’t fix the issue, please notify us on the contact form below. Thank you.

Want to launch BottleCru like a native app from your iphone/iPad home page? Here’s how…

    1. Open Safari: Launch the Safari browser on your iPhone.
    2. Visit the Website: Go to www.BottleCru.com.
    3. Open the Share Menu: Tap the Share icon (a square with an upward arrow) at the bottom of the screen.
    4. Add to Home Screen: Scroll down and select Add to Home Screen from the menu.
    5. Name Your Icon: Edit the name if you’d like (e.g., “BottleCru”) and tap Add.
    6. Find It on Your Home Screen: The BottleCru icon will now appear on your home screen, just like an app.

    Done! Tap the icon anytime to quickly access BottleCru.

Want to launch BottleCru like a native app from your Android phone home page? Here’s how…

  1. Open Chrome: Launch the Chrome browser on your Android device.
  2. Visit the Website: Go to www.BottleCru.com.
  3. Open the Menu: Tap the three-dot menu (usually in the top-right corner).
  4. Add to Home Screen: Select Add to Home Screen from the menu.
  5. Name Your Icon: Edit the name if you’d like (e.g., “BottleCru”) and tap Add.
  6. Place the Icon: Drag the icon to your preferred spot on your home screen or tap Add Automatically.

Done! Tap the icon anytime to quickly access BottleCru.

Technical Issue Reporting